Windows 8.1 recovery media is available

Return to Windows 8.1

If you recently upgraded to Windows 10 and want to return to Windows 8.1, here are a few steps to try: This information only applies if you were using Windows 8.1 on your computer before upgrading. If your computer came with Windows 10, it does not contain previous versions of Windows. In this case, you will not be able to go back to Windows 8.1. Note: The option to restore the previous version of Windows is only available for a limited period of time (typically 10 days) after the upgrade.

  • Choose the button begin  > Settings > Update and security > Restoration out. Choose under Revert to the previous version of Windows 10,Return to Windows 8.1 the option First steps out. If you follow the instructions, your personal files will be kept, but any apps and drivers installed and changes made to settings after the upgrade will be removed.

  • Try to reset your PC to factory settings. Windows 8.1 will be reinstalled if it was preinstalled on the PC. It also removes personal files, apps and drivers you've installed, and changes you've made to settings. Choose begin > Settings > Update & security > Restoration > Reset PC > First steps and thenReset to company settings.

  • If you have a product key for the previous version of Windows, use the media creation tool to create installation media for Windows 8.1, and then reinstall Windows. To find out how to find your product key, see Find your Windows product key.

  • If the 10-day reset period has passed, or if you prefer to repair your Windows 10 installation rather than roll back your Windows 10 installation, see Reset or reinstall Windows 10.

Note: Support for Windows 7 ended on January 14, 2020.

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